ALS runs the recall and no-show systems your practice already pays for, every week, and reports what they recovered in dollars.
The Scorecard is free and shows the math behind every number.
Source: ALS Professional Services GA's own review of practice websites, August 2026.
None of them is clinical. They're routing problems, which is why nobody owns them and why they're fixable.
A no-show or late cancel costs the full visit. If nobody refills the slot, the room stays warm for no one.
They don't cancel or complain. They stop at visit four of twelve, one at a time, in a pattern no single day makes visible.
A new patient who hits voicemail at 6pm usually books with whoever answers next.
Your EHR and messaging tools can probably send reminders already. The missing piece is someone running them every week and reporting what they recovered.
Reminders and no-show recovery, with same-day rebooking
Monthly reactivation of patients 60, 90 and 180+ days out of care
Review requests at the right moment after a visit
A live dashboard plus a 20-minute numbers review with you each month
Built on the EHR and messaging tools your practice already uses, such as Jane, ChiroTouch, ChiroHD and Weave. No new software for your front desk to learn.
The Practice Pulse dashboard puts a dollar figure on last month's no-shows and unrebooked cancellations and counts the patients sitting out of care. Look at a sample built on a fictional clinic.
Open the sample dashboard →Sixteen questions. A dollar estimate with every benchmark linked to its source.
A 30-minute kickoff, your EHR's summary reports (totals only, no patient names), a written recovery plan within 5 business days, and a 30-minute review call. Credited toward setup if you move forward within 14 days of receiving the plan.
Watch the leak with the Pulse dashboard, or have ALS run the full recovery system for a solo or group practice.
Solo practices: 25 reactivated patient visits in 60 days, or month 2 is free.
Applies to practices with 500+ inactive patients who've consented to texts; the 60 days start at the first reactivation send. Your Analysis confirms whether you qualify.
17+ years in healthcare IT, with EHR implementation and support across multiple hospital systems, plus medical office support. That means both sides of the desk: the systems underneath a practice and the front desk that has to live with them.
Author of Stop Being the System, and featured in Bold Journey Magazine.
ALS onboards one practice at a time so every system gets built right. Two Founding Clinic spots are open for established practices with a large inactive patient list.
Take the free Scorecard. When you want your real numbers, book the Practice Recovery Analysis.
Prefer email? als@alsprofessionalservicesga.com